At tpower2, your privacy is not merely a legal obligation — it is our core commitment. We ensure that every piece of personal information you share with us is protected to the highest security standards and used only for purposes you have authorised.
Six layers of data protection we apply to safeguard the personal information of every tpower2 user
All data transmitted between your device and tpower2's servers is protected with military-grade 256-bit SSL encryption. No third party can intercept or read your information while in transit.
Tpower2's Know Your Customer (KYC) process uses a secure identity verification system. Your documents are stored in an encrypted environment and are accessible only to authorised personnel.
Your personal data is stored on servers equipped with data-at-rest encryption, multi-layered firewalls, and intrusion detection systems operating around the clock.
Tpower2 has never and will never sell, rent, or share your personal data with advertisers or third-party data brokers. Your data belongs to you, and we respect that fully.
Through your tpower2 account, enjoy full control over your privacy settings, marketing preferences, and data consent management. Update your preferences at any time directly from your account or mobile app.
This Privacy Policy is prepared in compliance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). tpower2 ensures that the processing of your personal data is always in accordance with applicable laws.
Important Note: This Privacy Policy explains how tpower2 collects, uses, stores, and protects your personal information. By using the tpower2 platform, you agree to the data processing practices described in this document. Please read it carefully.
Tpower2 ("we", "our platform") operates under the domain tpower2.fun and provides sports betting and online gaming services to users in Malaysia. We understand that your trust is our most valuable asset, and protecting your personal data is our absolute priority.
This Privacy Policy applies to all users who register, browse, or use any part of the tpower2 platform, including the tpower2.fun website and the tpower2 mobile app. It explains what types of data we collect, why we need it, how we use it, and the rights you hold in relation to that data.
We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards. Any enquiries regarding this Privacy Policy may be directed to our data protection team through the support channels available on the platform.
To provide a secure, fair, and responsible tpower2 service, we collect several categories of personal data depending on how you interact with our platform:
Data you provide directly:
Data collected automatically:
Data Minimisation Principle: tpower2 only collects data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data beyond what is required to provide our services to you.
Every piece of data we collect has a clear and lawful purpose. Below is a summary table of tpower2's data usage:
| Purpose of Use | Data Types | Legal Basis |
|---|---|---|
| Registration & account management | Identity, relationships | Contract fulfilment |
| Deposit & withdrawal processing | Financial, identity | Contract fulfilment |
| Identity verification (KYC) | Documents, identity | Legal requirement |
| Fraud prevention & security | Technical, transactional | Legitimate interest |
| Customer support | Relationships, communications | Contract fulfilment |
| Marketing & promotions (with consent) | Relationships, preferences | Consent |
| Platform analytics & improvement | Usage, technical | Legitimate interest |
| Regulatory compliance & reporting | All categories | Legal requirement |
For marketing communications, we will only contact you via email or in-platform notifications if you have given explicit consent. You may withdraw this consent at any time through your account settings.
Tpower2 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, in certain limited situations, we may share your data with the following parties:
Our Guarantee: All third parties that receive your data from tpower2 are required to comply with data protection standards equal to or higher than our own. We do not permit them to use your data for any purpose other than those specified.
The security of your personal data is a core technical and operational priority at tpower2. We continuously invest in robust security infrastructure to ensure your data is always protected against unauthorised access, modification, or disclosure.
Key security measures we employ include 256-bit SSL encryption for all data transmissions, encryption of data at rest across all databases storing personal information, two-factor authentication (2FA) for admin access and user accounts, 24/7 security monitoring via real-time threat detection systems, and regular security audits conducted by independent cybersecurity experts.
While we take all reasonable measures, no digital system can be guaranteed 100% secure. We encourage you to also take precautions such as using a strong and unique password, enabling two-factor authentication on your tpower2 account, and never sharing your login credentials with anyone.
Tpower2 uses cookies and similar tracking technologies to enhance your experience on our platform, understand how users interact with the platform, and deliver more relevant content to you.
Types of cookies we use:
You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the tpower2 platform.
Under Malaysia's PDPA and the data protection principles we uphold, you have the following rights regarding your personal data held by us:
To exercise any of the above rights, please contact the tpower2 customer support team via the in-platform live chat. We will process your request within 30 business days and may require identity verification before processing sensitive requests.
Tpower2 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law. In general, our data retention policy is as follows:
Once the defined retention period has elapsed, your data will be securely deleted or anonymised so that it can no longer be associated with you.
Tpower2 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or service improvements. The "Updated" date at the top of this page indicates the effective date of the latest revision.
For material or significant changes, we will notify you via an in-account notification or your registered email at least 14 days before the changes take effect. Continued use of the platform after such notice constitutes acceptance of the updated Privacy Policy.
Recommendation: We encourage you to review this page regularly, especially before using new features on the tpower2 platform, to ensure you are always informed of how we handle your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, tpower2's Data Protection Officer (DPO) team is ready to assist you.
You can reach us via live chat on the tpower2 platform, available 24 hours a day, 7 days a week, or through our support email. All privacy-related enquiries are handled with high priority and will be responded to within 3 business days.
Our Malay-speaking support team is available to answer your privacy enquiries at all times via live chat on the platform.
For more detailed privacy enquiries, contact us via email:
Join hundreds of thousands of Malaysian users who trust tpower2 for a safe, fair, and enjoyable wagering experience. Your privacy is always protected with us.